Telecommunications Services by 7tel LLC
Business Phone Systems / UCaaS / CCaaS
Modern Business Telephone System Solutions
Cloud VoIP UCaaS
- VoIP Multiline Phones
- DID Telephone Numbers
- Toll Free Telephone Numbers
- Customized Call Routing
- Mobile Phone UC Client App
- PC/Mac UC Client App
- User Chat
- Multi-Level Auto Attendant
- Virtual Extensions/Users
- Time-of Day-Routing
- SMS Messaging
- Call Conferencing
- Call Parking
- Custom Music On Hold
- Multisite
- Audit Logs
- Call History
- Video Conferencing
- Customer Administration Portal
Contact Center CCaaS
- Chatbots
- Social Integration
- Real-time call data
- Omnichannel
- Web-based and downloadable desktop clients
- Browser-based softphone
- PBX phone support
- Call notes/dispositions
- Screen pop/agent scripting support
- AI Call transcription and summarization
- AI Topic detection
- AI Sentiment analysis
- AI Live transcription
- AI Voicemail transcription
- AI Smart wrap-up
- Skills-based routing
- Queue actions/rules
- Call back in queue (CBIQ)
- SMS keyword responder
- Custom routing logic support
- Call recording
Extra Communication Tools
- Business SMS
- Over 250 CRM Integrations
- AI IVR
- Video Collaboration
- Virtual Fax Solutions
- Microsoft Teams Integration
- Security Camera Solutions
- Door Phones
- Intercoms
- Paging Interfaces
- Paging Speakers
- Conferencing Solutions
Get in touch with 7Tel LLC today to tailor innovative CCaaS and UCaaS telecom solutions for your business needs.